Do you have issues synchronizing and updating email folders when using the Outlook for Mac application? You’re not by yourself. Similar problems arise for a lot of users when the app does not update the sent, deleted, or inbox messages folders even after trying to sync or refresh. Don’t worry if this annoying situation is happening to you. We have an answer for you.
In this blog post, we’ll guide you through a straightforward solution to get your Outlook syncing back on track and ensure your emails stay up-to-date.
The Culprit: Accidental Work Offline Mode
Sometimes, the culprit behind a non-syncing Outlook can be a simple setting – the “Work Offline” mode. This mode, when enabled, temporarily disconnects your app from the server, preventing updates.
The Fix: Reconnecting and Refreshing
Here’s how to get your Outlook humming again:
- Initiate Offline Mode: First, navigate to the top menu bar in Outlook and select “Work offline.” This action temporarily disconnects Outlook from the server.
- Close Outlook: After enabling offline mode, completely close the Outlook application.
- Re-launch Outlook: Locate the Outlook application in your applications folder and reopen it.
- Disable Offline Mode: Once Outlook is relaunched, return to the top menu bar, click on Outlook, and uncheck the “Work offline” option. This step reconnects Outlook to the server.
Following these steps should prompt your Outlook mail app to update immediately, resolving the syncing and updating issue.
Following these steps should prompt your Outlook mail app to update immediately, resolving the syncing and updating issue.
We understand the frustration that comes with technical glitches, but hopefully, this solution has eased your experience. If you found this guide helpful, or if you’re still encountering challenges, we encourage you to leave a comment below.